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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sydnie Smith

May 8, 2026

5  out of  5
rating by Sydnie Smith
"Fantastic service from the Poulsbo team. They always answer my questions and even saved me money during my policy review!"
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Justus S

November 17, 2025

5  out of  5
rating by Justus S
"Recently changed all of my policy to State Farm. Having been with a different, more 'military focused', provider for 20+ years; I was fed up with unjustified rate increases, insanely difficult AI-run call centers, and overall decline in customer service. Paula's State Farm team took a comprehensive look at my unique situation and helped me find a significantly cheaper policy with the same or better coverage. And I actually have an agent I can speak to on the phone without using automated phone prompts. Josh in particular was exceptional in helping navigate complexities in my policy and getting me to a solution. For anyone in the military that's stayed with that 'other provider' for simplicity, but been frustrated with unexplained increases, you should give State Farm an opportunity to provide a quote."
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Arnold Gooder

October 24, 2025

5  out of  5
rating by Arnold Gooder
"I have had four to six concurrent policies with this agency over several decades and have been very pleased with their competency and service. Recently, Sarah Baker, an agent representative, was extremely helpful in solving an issue that concerned me. I would definitely recommend this State Farm office!"
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Chad Nichols

September 10, 2025

5  out of  5
rating by Chad Nichols
"I’ve been working with State Farm for many years, this office the whole time, and admittedly for me they’re kind of pricey, but my goodness do they give the greatest customer service ever! Much respect and appreciation. Thanks for all the years of care."
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Rodney Schroeder

September 10, 2025

4  out of  5
rating by Rodney Schroeder
"So far great. Sign up for home and auto was smooth and basically painless. Really enjoyed getting the invitation to come and meet all in person."
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Orysia Earhart

August 12, 2025

5  out of  5
rating by Orysia Earhart
"My agent, Sara Baker did a fantastic job getting my account straight. She was patient, polite, and quick! She’s great! Orysia Earhart"
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Bill Hilton

August 8, 2025

5  out of  5
rating by Bill Hilton
"I can't thank Sara and Josh of the Poulsbo office enough, after a couple of days attempting to work with "Chat" I called Sara and Josh, I was about cancel my policy of over 50 years. They took ownership of the issues and solved them in a very short time. Thank God! It didn't hurt that they were also very pleasant people. I would recommend that everyone work their local agent and skip the corporate website altogether."
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Corbin harper

April 26, 2025

5  out of  5
rating by Corbin harper
"Julia was the most helpful and polite, she knew the policy’s to answer all my questions. Never had an easier experience."
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Jessica

April 25, 2025

5  out of  5
rating by Jessica
"I've been working with Paula for years and her dedication to clients is unmatched. She strives to go above and beyond always putting clients before herself - I'm happy she is my local agent and that I can rely on her team when I need them."
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Marilyn S

December 19, 2024

5  out of  5
rating by Marilyn S
"Julia was very helpful. I moved my auto and homeowner policies to State Farm.
I kept Julia on phone for over an hour, she was so good explaining things to me and being very patient with me."
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The One Bar Killer

December 15, 2024

5  out of  5
rating by The One Bar Killer
"Competitive rates ! Lovely staff Paula is so friendly and kind :)"
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Kuy Glass

March 21, 2024

5  out of  5
rating by Kuy Glass
"Chris Lackey was fantastic! He had a firm knowledge of what I needed and was able to help me out in two seconds flat. These guys are great!!"